If do not receiving confirmation email, please check in spam folder.Tracking information will be available within 3-7 days.Should you need any tracking information, please do not hesitate to contact us.Please do not open a dispute, we are available to assist you with any issues.This comfortable unisex sweatshirt is an all-purpose work sweatshirt that is perfect in any weather.Descriptions:– Round neck.– Great material. Made by faux wool, it keeps you comfortable in any season.– High-quality print. Make unique patterns with high-quality print.– Regular fit. The loose fitting design maximizes comfort.– Soft sleeve cuffs and hem. Elastic and soft sleeve cuffs for fashion and comfort.Processing time : 3 – 6 working days.Shipping time : 20 working days average.(*) might be delayed 5-7 days due to the peak season, but we will try our best to update tracking code as fast as we can. Average transit times are typically received in 3 weeks.Shipping method: Standard Shipping.Size Chart:
Note: Since the size is manually measured, please allow a slight dimension difference.Garment Care: Machine wash or hand wash, tumble dry on low heat; Avoid direct heat; Do not use bleach.Note :– If the items you receive is damaged or wrong,please contact us with attached pictures about the problem, we will provide you a satisfactory solution within 24 hours.– Due to the different monitor and light effect, the actual color of the item might be slightly different from the visual pictures.
Production (made to order): 3–5 business days for canvas, 3–7 business days for apparel. Personalized items requiring customer photos or details may add 1–2 business days. No production on weekends or U.S. federal holidays.
Shipping (United States only): Standard Ground, 6–10 business days after production, $5.99 flat rate. Excludes P.O. Boxes, APO/FPO/DPO, and U.S. territories.
Order changes / cancellations: Email [email protected] within 12 hours of purchase. After 12 hours, items enter production and cannot be canceled.
Lost shipments: Contact support within 30 days of expected delivery with your order number.
Damaged shipments: Contact support within 7 days of delivery with photos of the product and packaging.
Tracking: You'll receive tracking info by email once your order ships.
Contact: [email protected]
30-day returns (standard items): Within 30 days of delivery, in original unused condition. Apparel must be unworn with original tags attached. Receipt or proof of purchase required.
Personalized / made-to-order items: These are produced specifically for you and are not eligible for return for change of mind or for errors in the customization details you submitted. We will replace, reprint, or refund any personalized item that arrives defective, damaged in transit, or printed incorrectly by us.
Warranty (defective, damaged, or wrong items): Email [email protected] within 7 days of delivery with clear photos of the product and packaging. We will arrange a replacement, reprint, or refund. Return shipping is on us if a physical return is required.
Return process: Email support first to receive a return authorization and return shipping address. Please do not ship items back without prior approval — returns sent without authorization may be refused or delayed.
Return shipping costs: Free for defective, damaged, or incorrect items. Customer pays for change-of-mind returns on eligible standard items. Original shipping fees are non-refundable. No restocking fees.
Refunds: Issued within 7 business days after we receive and inspect the return, to the original payment method. Banks may require an additional 3–5 business days.
Cancellations: Within 12 hours of purchase only. After 12 hours, items enter production and cannot be canceled.
Contact: [email protected]
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