Privacy Policy

 

Privacy Policy

This Privacy Policy describes how CustomCraze LLC, doing business as Aliensshopping (“we,” “us,” or “our”), collects, uses, shares, and protects your personal information when you visit or make a purchase from our website at https://aliensshopping.com/ (the “Site”).

Data Controller: CustomCraze LLC (d/b/a Aliensshopping) 1195 Marietta Dr, Fairborn, OH 45324, United States Email: [email protected]

PERSONAL INFORMATION WE COLLECT

Device Information

When you visit the Site, we automatically collect certain information about your device, including your web browser type, IP address, time zone, and cookies installed on your device. We also collect information about the pages or products you view, referring websites or search terms, and how you interact with the Site. We refer to this as “Device Information.”

We collect Device Information using the following technologies:

  • Cookies – small data files placed on your device that often include an anonymous unique identifier. For more information about cookies and how to manage them, visit www.allaboutcookies.org.
  • Log files – track actions on the Site and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • Web beacons, tags, and pixels – electronic files used to record information about how you browse the Site, including the Facebook Pixel for advertising measurement.

Order Information

When you make or attempt to make a purchase, we collect your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this as “Order Information.”

When we refer to “Personal Information” in this Privacy Policy, we are referring to both Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION

Order Information is used to:

  • Fulfill orders placed through the Site (processing payments, arranging shipping, providing order confirmations and invoices);
  • Communicate with you regarding your order;
  • Screen orders for potential risk or fraud; and
  • When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

Device Information is used to:

  • Screen for potential risk and fraud (in particular, your IP address);
  • Improve and optimize the Site (generating analytics about how customers browse and interact with the Site); and
  • Assess the success of our marketing and advertising campaigns.

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with the following categories of third-party service providers:

  • Payment Processors: PayPal and our credit card payment gateway to process your transactions securely. They receive your payment and billing information only as needed to complete purchases.
  • Shipping & Fulfillment Partners: USPS, UPS, and FedEx to deliver your orders. They receive your name, shipping address, and order details.
  • Analytics Providers: Google Analytics to understand site traffic and usage patterns. You can read more about how Google uses your Personal Information at google.com/policies/privacy. You can opt out of Google Analytics at tools.google.com/dlpage/gaoptout.
  • Advertising Partners: We use the Facebook Pixel to measure and optimize our advertising campaigns. Facebook receives browsing data and may use it for ad targeting. You can manage your Facebook ad preferences at facebook.com/settings/?tab=ads.
  • Hosting Provider: Our website hosting service processes data on servers located in the United States.
  • Email/Marketing Tools: We use email marketing platforms to send transactional emails (order confirmations, shipping updates) and, with your consent, promotional communications.

Each of these providers is contractually required to protect your data and use it only for the purposes for which it was shared.

We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information, or to otherwise protect our rights.

BEHAVIORAL ADVERTISING

We use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, visit the Network Advertising Initiative’s educational page at networkadvertising.org.

You can opt out of targeted advertising by using the links below:

  • Facebook: facebook.com/settings/?tab=ads
  • Google: google.com/settings/ads/anonymous
  • Microsoft Advertising (Bing): about.ads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at optout.aboutads.info.

DATA PROCESSING LOCATION

Our Site and products are intended for customers in the United States only. Our service providers may process your information on servers located in the United States or other locations as needed to operate the Site.

COOKIES

We use cookies and similar tracking technologies to enhance your experience on our Site. Cookies are categorized as follows:

  • Essential Cookies – Required for the Site to function properly (e.g., shopping cart, user authentication). These cannot be disabled.
  • Analytics Cookies – Used to understand how visitors interact with the Site (e.g., Google Analytics). These are activated only with your consent.
  • Marketing Cookies – Used to deliver relevant advertisements and measure campaign effectiveness (e.g., Facebook Pixel). These are activated only with your consent.

When you visit our Site, a cookie consent banner will appear, allowing you to accept or reject non-essential cookies. You can change your preferences at any time by clicking the cookie settings icon on our Site.

You can also manage cookies through your browser settings. For more information, visit allaboutcookies.org.

DO NOT TRACK

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

DATA RETENTION

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law:

  • Order Information (name, address, payment details, purchase history): Retained for up to 7 years after your last purchase for tax, accounting, and legal compliance purposes.
  • Account Information (email, login details): Retained for as long as your account is active. You may request account deletion at any time.
  • Device Information (IP address, cookies, browsing data): Google Analytics data is retained for 26 months. Server logs are retained for up to 12 months.
  • Marketing Consent Records: Retained for as long as the consent is valid, plus 3 years after withdrawal for compliance documentation.
  • Customer Support Communications: Retained for up to 3 years after the last interaction.

When your data is no longer needed, we will securely delete or anonymize it. If deletion is not possible (for example, because data is stored in backup archives), we will securely isolate it and cease further processing until deletion is possible.

YOUR PRIVACY CHOICES

You may contact us to request access to, correction of, or deletion of the personal information we hold about you, or to opt out of marketing emails. Email us at [email protected] with the subject line “Privacy request.” We may ask you to verify your identity before we process your request.

CHILDREN’S PRIVACY

Our Site is not directed to individuals under the age of 16. We do not knowingly collect personal data from children. If you believe we have collected information from a child under 16, please contact us at [email protected] and we will promptly delete such data.

CHANGES

We may update this Privacy Policy from time to time to reflect changes to our practices, technologies, legal requirements, or for other operational reasons. We encourage you to review this page periodically for the latest information on our privacy practices.

CONTACT US

For questions about this Privacy Policy, to exercise your data rights, or to make a complaint about our data practices, please contact us:

CustomCraze LLC (d/b/a Aliensshopping)

  • Email: [email protected]
  • Address: 1195 Marietta Dr, Fairborn, OH 45324, United States
  • Support hours: Monday – Friday: 8:00 AM – 5:00 PM (Eastern Time)

Privacy Compliance Contact: [email protected] (Subject: “Privacy Inquiry”)

Last Updated: October 26, 2026